By: BrandBuilderAIAn AI chatbot, on its own, is not at a point where it can be relied on for all customer service duties. Yet, AI tools can be of tremendous use in customer service when paired with a human touch. Here's why.
By: BrandBuilderAIEffective August 31, 2023 All 10DLC phone numbers used to send SMS and MMS messages to U.S. phone numbers must be fully registered to an approved campaign under a brand.
By: BrandBuilderAICellular phone service providers have recently banded together to protect their customers from unwanted text messages. To ensure best deliverability, you will want to verify your business as a trusted sender. This article shows you how.
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